At Rozitana, we appreciate your trust and respect your privacy. We are committed to protecting your personal data and ensuring a safe and reliable shopping experience.
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This policy explains how we collect, use, and protect your information when you visit or shop through our website, in accordance with applicable e-commerce regulations in the Kingdom of Saudi Arabia.
Information We Collect
When you create an account or place an order, we may collect the following information:
Full name
Email address
Phone number
Date of birth
Delivery or pickup location
Payment information (such as card details)
How We Use Your Information
We use your information to:
Process and deliver your orders smoothly
Improve our services and overall shopping experience
Communicate with you regarding your orders, updates, and offers
Share required details with delivery partners to complete your order
Your Account Responsibilities
Please keep your login details confidential and do not share them with others.
Rozitana is not responsible for unauthorized use resulting from failure to safeguard account credentials.
Ensure all information provided is accurate and up to date.
We reserve the right to suspend or terminate accounts if our policies or Saudi e-commerce regulations are violated.
Contact us immediately if you suspect any unauthorized access to your account.
Marketing & Promotions
Promotional messages may be sent via email, SMS or WhatsApp.
Offers are valid during their stated period only and cannot be combined unless stated otherwise.
Expired or removed promotions cannot be claimed.
Multiple discounts or promotional offers may not be applied to the same product.
Pricing & Payments
Prices are subject to change without prior notice.
By placing an order, you agree to the terms and conditions displayed on the website.
Data Protection & Privacy Commitment
Rozitana is committed to:
Protecting personal data from unauthorized access, misuse, or disclosure using appropriate technical and administrative measures.
Retaining personal data only for service fulfillment, legal compliance, and approved marketing purposes.
Notifying the relevant authorities within three business days in the event of a data breach, in line with regulatory requirements.
Retaining account data only with customer consent and providing a clear and simple way to close your account upon request.
